• Led teams of over 50 staff including sales team, team leaders and PAs; delegated tasks in alignment with priorities, evaluated work performance and conducted appraisals.
  • Oversaw entire on-boarding process from initial candidate selection, conducting interviews, recruitment, induction and providing sales training to new hires to ensure understanding.
  • Structured salaries, monitored payment and commission due with great accuracy.
  • Identified and sourced for potential projects; coordinating through to contract negotiations.
  • Consistently reviewed existing policies and procedures to increase efficiency and reduce costs; developing effective solutions and improvements for implementation through to completion.
  • Developed KPIs and targets in collaboration with senior management and stakeholders.